- Professional Appearance:
- Dress up / Presentation
- Composure
- Observable Traits:
- Attitude
- Motivation
- Continuous Learning
- Initiative
- Communication Skills
- Qualifications:
- Education / Training
- Relevant Experience
- Computer Proficiency
- Technical Skills
- Competencies:
- Job Knowledge
- Leadership
- Team Work
- Problem Solving & Decision Making
- Planning & Organization
- Analytical Thinking
Sabtu, 07 November 2009
Job Interview Observation Points
It may vary between companies, but here are some of the examples:
Lowongan Associate Service & Support Desk Officer
Indika Energy As a company with the high standard of safety and quality service, we heavily depend on our most valuable asset: our staffs and employees. That's why we also focus on our human resources development by continuously developing training, workshop, and other improvement program to advance our people's quality, including proper remuneration system to ensure our people's welfare.
Associate Service & Support Desk Officer ( ICT-SSD ) (Jakarta)
Responsibilities:
1. Assist Services & Support desk Supervisor in managing services support and activities
2. Enable the Service Desk to deliver IT support services to customers with high level service of focus on customer service including technical support for desktop / helpdesk support
3. To assist the Services Supervisor in all other related duties that pertains to IT Service Group
4. Providing the first point of contact for services to the customer
5. Providing service to the agreed Service Desk charter, statement of work and SLAs
6. Managing Incidents and Service Requests throughout their lifecycle
Requirements:
1. Minimum 2 years experience in Service desk environment, or relevant program
2. Experience in user support and customer relationship management
3. Good manner of communication to customer or users
4. Helpdesk support integrity
5. Analytical problem solving skills
6. Strong reporting and technical writing
Contact: HRD.Recruitment@indikaenergy.co.id
Closing date: November 8, 2009
Associate Service & Support Desk Officer ( ICT-SSD ) (Jakarta)
Responsibilities:
1. Assist Services & Support desk Supervisor in managing services support and activities
2. Enable the Service Desk to deliver IT support services to customers with high level service of focus on customer service including technical support for desktop / helpdesk support
3. To assist the Services Supervisor in all other related duties that pertains to IT Service Group
4. Providing the first point of contact for services to the customer
5. Providing service to the agreed Service Desk charter, statement of work and SLAs
6. Managing Incidents and Service Requests throughout their lifecycle
Requirements:
1. Minimum 2 years experience in Service desk environment, or relevant program
2. Experience in user support and customer relationship management
3. Good manner of communication to customer or users
4. Helpdesk support integrity
5. Analytical problem solving skills
6. Strong reporting and technical writing
Contact: HRD.Recruitment@indikaenergy.co.id
Closing date: November 8, 2009
Lowongan IT Operation Engineer
Indika Energy As a company with the high standard of safety and quality service, we heavily depend on our most valuable asset: our staffs and employees. That's why we also focus on our human resources development by continuously developing training, workshop, and other improvement program to advance our people's quality, including proper remuneration system to ensure our people's welfare.
IT Operation Engineer ( ICT-OE ) (Jakarta)
Responsibilities:
1. Provide technical support and server / system administration for core IT Infrastructure systems
2. Assist the System Administrator Manager in all other related duties that pertains to IT Infrastructure
3. Responsible for Servers and Operation of AD Infrastructure (FSMO-Replication-DNS-DHCP-WINS), and Domain Controller within Forest
4. Responsible for System Documentation
5. Initiate and execute to improvement point for the IT infrastructure or department development
Requirements:
1. Minimum 2 years experience at the same field
2. Strong reporting and technical writing
3. Good understanding in Corporate IT Infrastructure, Corporate IT Security
4. Microsoft Platform
5. Analytical problem solving skills
IT Operation Engineer ( ICT-OE ) (Jakarta)
Responsibilities:
1. Provide technical support and server / system administration for core IT Infrastructure systems
2. Assist the System Administrator Manager in all other related duties that pertains to IT Infrastructure
3. Responsible for Servers and Operation of AD Infrastructure (FSMO-Replication-DNS-DHCP-WINS), and Domain Controller within Forest
4. Responsible for System Documentation
5. Initiate and execute to improvement point for the IT infrastructure or department development
Requirements:
1. Minimum 2 years experience at the same field
2. Strong reporting and technical writing
3. Good understanding in Corporate IT Infrastructure, Corporate IT Security
4. Microsoft Platform
5. Analytical problem solving skills
Contact: HRD.Recrutiment@indikaenergy.com
Closing date: November 8, 2009
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