Anybody interested can forward their CV through me.
PT Petrosea Tbk is an internationally recognised multidisciplinary engineering, construction and mining company which has been operating in Indonesia for around 35 years.
Services & Support Officer
Reference No. MIS0001
Department: MIS/IT
Job Type: Contract
Location: Jakarta
Post Date: 29 Aug 2008
Closing Date: 30 Nov 2008
Major: Computer Science / Information Technology
Education: S1
Experience: 2 years
Job Description
- Ensure Customer Satisfaction
- Provide Multi Support Company Core
- Service Management Initiate & proactive
- Service and Problem Management
- Support Integrity Development
- Reduce Call Centre Cost
- Addressing problem area proactively
- Printer Server Administrator
- Helpdesk KPI
- Customer Update Knowledge
- Helpdesk Information research
- Responsible on proactive assistance and support for Global Group Support : Indonesia, Australia, New Zealand, Pakistan, Thailand, Saudi, Singapore, India
- Share some knowledge skill between each other in the group
- Working together with Corporate Trainer to provide a proper training of each Custom Developed Business Application and Ad-Hoc Training required by users
Requirements
- Good command in English both oral and written
- Excellent phone manners
- Experience in Call Centers
- Computer Support/Service desk on answering phones
- Experience and Good knowledge of Networking and Operating System (Windows XP and Vista)
- General basic knowledge on applications on Windows
- Preferably female
- Microsoft Certified Desktop Support Technician (MCDST) an advantage
Jumat, 07 November 2008
Lowongan - IT Compliance Supervisor
Anybody interested can forward their CV through me.
PT Petrosea Tbk is an internationally recognised multidisciplinary engineering, construction and mining company which has been operating in Indonesia for around 35 years.
IT Compliance Supervisor
Reference No. MIS0002
Department: MIS/IT
Job Type: Permanent
Location: Jakarta
Post Date: 14 Oct 2008
Closing Date: 14 Nov 2008
Major
Information Technology / Computer Science
Education
S1
Experience
5 years
Job Description
- Make planning, provides and develops policies, procedures, legal and regulatory requirements and guidelines for the general operation of the IT Compliance Program and its related activities
- Maintains and manages day-to-day operation, when it’s needed, collaborates with other department ( Risk Management, Internal Audit, Employee Services, etc.) or External Auditors in order to ensure and confirm compliance with essential routines and controls are being appropriately implemented
- Monitors day-to-day operation and does a periodically reviews of the Compliance Program
- Provides reports on a regular basis, and as directed or requested, to keep the Corporate Compliance Committee of the Board and Senior Management informed of the operation and progress of compliance efforts
- Develops and provides a periodically reviews, updates, revises policies & procedures for the general operation of the Compliance Program and its related activities
- Identifies potential areas of compliance vulnerability & risk and consults with the Corporate attorney as needed to resolve difficult legal compliance issues
- Responds, develops and implements corrective action plans for resolution of problematic issues, alleged violations of rules, regulations, policies, procedures, standards of conduct and prevent illegal, unethical, or improper conduct
- Proactively develop initiatives to introduce professional practices and organizational changes to enhance control effectiveness, efficient IT operating practices and internal customer satisfaction, based on continuation basis as part of new systems implementations or IT
-enabled business changes
Requirements
1. Minimum 5 years experienced in IT, a minimum of 2 years in IT Compliance is preferred.
2. A solid understanding of I.T.I.L. or I.T.S.M. processes and Project Management skill.
3. Comprehensive knowledge and experience on IT Audit, ISMS, COBIT, ITIL, Sarbanes-Oxley Act (SOX), BCP (Business Continuity Plan), DRP (Disaster Recovery Plan).
4. Have excellent skills in English language, written & verbally.
5. Hold CISA certification is preferable.
6. Able to work under pressure.
7. Attention to details, highly motivated & able to work under minimum supervision.
8. Team player & good communication skills.
PT Petrosea Tbk is an internationally recognised multidisciplinary engineering, construction and mining company which has been operating in Indonesia for around 35 years.
IT Compliance Supervisor
Reference No. MIS0002
Department: MIS/IT
Job Type: Permanent
Location: Jakarta
Post Date: 14 Oct 2008
Closing Date: 14 Nov 2008
Major
Information Technology / Computer Science
Education
S1
Experience
5 years
Job Description
- Make planning, provides and develops policies, procedures, legal and regulatory requirements and guidelines for the general operation of the IT Compliance Program and its related activities
- Maintains and manages day-to-day operation, when it’s needed, collaborates with other department ( Risk Management, Internal Audit, Employee Services, etc.) or External Auditors in order to ensure and confirm compliance with essential routines and controls are being appropriately implemented
- Monitors day-to-day operation and does a periodically reviews of the Compliance Program
- Provides reports on a regular basis, and as directed or requested, to keep the Corporate Compliance Committee of the Board and Senior Management informed of the operation and progress of compliance efforts
- Develops and provides a periodically reviews, updates, revises policies & procedures for the general operation of the Compliance Program and its related activities
- Identifies potential areas of compliance vulnerability & risk and consults with the Corporate attorney as needed to resolve difficult legal compliance issues
- Responds, develops and implements corrective action plans for resolution of problematic issues, alleged violations of rules, regulations, policies, procedures, standards of conduct and prevent illegal, unethical, or improper conduct
- Proactively develop initiatives to introduce professional practices and organizational changes to enhance control effectiveness, efficient IT operating practices and internal customer satisfaction, based on continuation basis as part of new systems implementations or IT
-enabled business changes
Requirements
1. Minimum 5 years experienced in IT, a minimum of 2 years in IT Compliance is preferred.
2. A solid understanding of I.T.I.L. or I.T.S.M. processes and Project Management skill.
3. Comprehensive knowledge and experience on IT Audit, ISMS, COBIT, ITIL, Sarbanes-Oxley Act (SOX), BCP (Business Continuity Plan), DRP (Disaster Recovery Plan).
4. Have excellent skills in English language, written & verbally.
5. Hold CISA certification is preferable.
6. Able to work under pressure.
7. Attention to details, highly motivated & able to work under minimum supervision.
8. Team player & good communication skills.
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